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Quality Website Templates at Affordable
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1. What are the advantages of purchasing a website template?
2. What do I receive when I order a template?
3. In what formats are your templates available?Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft FrontPage.
4. What am I allowed and not allowed to do with the templates?
5. How do unique and non-unique purchases differ?
6. Is it reasonable to make unique purchase of template that was already purchased before?Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 web pages online now according to statistics on www.google.com.
7. Is the license a one-time fee payment?Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
8. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?Sorry, we do not provide membership based services.
9. Is it possible to pay by company check?
10. Is there any return policy?Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.
11. I ordered a template but haven't received the download email.In this case please contact our Billing Department via support chat or e-mail (billing@template-help.com).
12. I was billed twice. I received 2 emails from merchantMake sure that these charges have different order IDs. If it is so, contact our billing department.
13. Is it possible to reactivate my download link if it was deactivated after 3 days?Yes. Please contact our billing department and they will reactivate your link.
14. I would like to purchase a template, but it is not available on the site anymore.The template has been sold out for exclusive price. Look for similar templates in our collection!
15. How can I modify a template to suit my particular website?Please visit our Help Center Section to get detailed information.
16. Are your templates Microsoft FrontPage compatible?Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft FrontPage. Please check the 'sources available' field in the template preview window.
17. What is Adobe Photoshop?Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.
18. How can I modify flash portion of the template?You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/
29. When I try to open the flash fla file, I get an error Unexpected file format.This means that .fla file is incompatible with your Flash version. Please install Flash MX to edit this file or get in touch with our support personnel to have the file converted to appropriate version.
20. Can I edit flash template in Swish?No. Our flash templates can be edited only with Macromedia FlashTM
21. Can I change the pictures on the flash animated website and put my own pictures instead?Yes, you can.
22. Can you give me the contact info for a particular designer?Sorry, our corporate policy prohibits direct contacts with contractually obliged designers.
23. Can I use the templates to develop websites for my clients?
24. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?
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